We are always happy to provide you with an estimate. All of us need to know where our money is going and why.
We believe estimates should be based on a couple of simple principals. First, the estimate should be based on known facts, not guesses.
We believe that hearsay or what is read on the internet and what someone else has said has proved to be wrong so often that we don’t spend
our time and effort making estimate guesses. Second, even though we work on these cars daily each car is unique. What that means is the
estimated cost of repairs for your car may well be different than for a similar make and model. The VIN numbers, production dates, vehicle
options and current condition effect the estimating process. We use these variables every time we make an estimate or order parts.
We must do everything properly or we have wasted effort and time.
A lot of our estimates are not charged to you. These are the simple problems like a water pump leak, worn out clutch, bad drive belt, brake
work and a broken this or that. These kinds of simple, easy to find issues are gladly estimated as a courtesy to you. But many times your car
has to be tested with one of our various electronic testers to check for trouble codes and to analyze live data information.
If we have to perform testing on your car, do disassembly for inspection or work on the car to find the problem or to gather the needed facts
to make a diagnosis for you we do charge for that. Anything beyond a test drive and visual inspection is a work process and we must charge for
our work, just as you get paid for your work, so must we. The only way we can be of help is to have your car in the shop and spend the time to
check it out. Call us and we will get started off on the right foot, headed the right direction to help you with your needs.